Return item must be in the condition when it was delivered, new and in original packaging Please contact Prolinemax Support Team 1.626.401.9887 for RMA# If return product(s) is not received within 10 days additional charges may be applied or may make your product(s) nonreturnable RMA# (Return Merchandise Authorization Number) are valid for 10 days from the day it was issued. All Returns Must Have RMA# (Return Merchandise Authorization Number):.
Buyer is responsible for all return costs: shipping, packaging and insurance (to insure/cover for damage during return).Please contact Prolinemax Support Team at 1.626.401.9887 or email for assistance Inspect item immediately Prolinemax will not be responsible for any damage occurred after signed for delivered merchandise in good condition Contact shipping carrier immediately or refuse shipment at the time of delivery REFUSE package or crate (please write DAMAGED on Freight "BOL" Billing Of Landing) if arrived damaged If Product Arrive Damaged (package is beat/torn up, smashed or destroyed):.We will provide a free prepaid return shipping label and reshipped correct item or merchandise at our expenses If Wrong Item or Merchandise Was Shipped:.Otherwise additional charges may be applied or may make your product(s) nonreturnable.
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All product(s) must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping charges will be deducted from your return refund. If you would like to return your purchase for any reason within 30 days, you will be refunded the purchase price of the product, excluding all shipping charges and a 20% re-stocking fee (20% of the purchase price).